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294 Bay Meadows Ave.
Bay Shore, NY 11706

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FREQUENTLY ASKED QUESTIONS

What types of access control systems do you offer?

We specialize in smart barrier gates, solar-powered parking barriers, biometric turnstiles, and RFID door lock systems. All products support IoT integration and GDPR/CE certifications. 

Can your barrier gates handle extreme weather conditions?

Yes! Our heavy-duty boom gates are IP64-rated for dust/water resistance, and we offer solar-powered models for remote areas. For extreme cold/hot climates, select models include thermal-resistant components. 

Do your systems integrate with existing security software?

Absolutely. Our solutions support API integration, SDK customization, and protocols like ONVIF/RTSP for CCTV compatibility. Contact our sales person for details. 

What is the warranty period?

All products come with a 3-year standard warranty, extendable to 5 years for enterprise clients under our Maintenance Plan. 

Can I customize the design/logistics?

Yes! We offer OEM/ODM services for branding (logos, color schemes) and tailored specifications. Contact our sales team to discuss requirements. 

What is your MOQ (Minimum Order Quantity)?

MOQ varies by product: 

  • Standard models: 20 units 
  • Custom designs: 100 units (negotiable for long-term contracts). 
How do pricing tiers work?

Prices depend on quantity, customization level, and support services (e.g., installation). Request a custom quote for exact pricing. 

Are your systems compliant with EU regulations?

Yes! All products meet CE, RoHS, and GDPR standards. For public-sector projects, we provide EN 50130-4 certification documentation. 

Do you comply with ADA requirements?

Our pedestrian gates and turnstiles are ADA-compliant (e.g., tactile surfaces, accessible height) for US/EU clients. 

Do you offer training support?

Yes! Training sessions (online/webinar) are included with every order.

CONTACT US FOR ANY QUESTIONS